LEGAL INFORMATION
About Our Rating System
For each business listed in our search results, we have the capability of showing a rating. These are not the opinions of TrumbullOnline.com, but rather are average scores derived from users of this service reporting on their personal experience with the business in question. In other words, it's what your neighbors from the local community think about the service they have obtained from the business you are considering.
What Do The Scores Mean?
Our goal was to keep things as simple as possible, yet provide value to the users of this service. We adopted the already familiar "5-Star" rating system.
5 Stars - Exceptional
4 Stars - Good
3 Stars - Average
2 Stars - Fair
1 Stars - Poor
What does "Not Rated" Mean?
A business will appear as Not Rated until a minimum of 15 individual users share their opinion. Note that only registered users of this service can contribute to the ratings and each user is limited to only one rating opinion per listing. This will help ensure the integrity of our ratings system. (Note: Ratings are retained as part of the free, private profile for each registered user. A user can edit or delete their rating for a company at any time.)
How Can You Improve Your Rating?
If you own an area business with No Rating or a rating which you feel is not as high as possible given your level of service to your customers, please note the following:
All user ratings are done anonymously, therefore protecting the privacy of our users
To maintain the integrity of our service, TrumbullOnline.com will not alter scores, but
has taken steps to prevent fraudulent postings and continuously monitors site activity
Encourage loyal customers to sign-in to TrumbullOnline.com and rate your business
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